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Facial recognition technology could enable seamless and easy access to NHS and municipal services under government schemes that allow people to log in once with their smartphones.
The new “One Login” service is designed to give you access to services such as applying for a DBS check or filing a tax return in a simple, one-step process.
It will allow users to scan documents with a smartphone app to verify their identity and capture their faces using video technology using facial recognition technology used in new banking services.
When moving between services like tax forms, benefits claims, and healthcare, you only need one account with universal login.
Users now have access to several services such as signing land registry deeds, applying for trade permits, and vehicle services.
However, the scheme will eventually be rolled out to all sectors, with more than 100 public services to be accessible through the app by 2025.
Ultimately, it is hoped that people will use it to access their medical records rather than having a separate NHS app.
And moving it to municipal services could make it easier for residents to pay city taxes, order parking permits, and exercise other powers.
The government believes this will reduce fraud and protect users from identity theft. Cabinet Office insiders also said data protection and security are built into the project to keep people and departments from being exposed to cyberattacks.
Cabinet Office Minister Alex Burgert said the change would save the government around £700m by reducing the number of separate login services that will be run.
“People rightly expect government services to be fast, simple and easy to use,” he says. “That is why we are pleased that the GOV.UK One Login program has delivered on that promise, reducing duplication and providing a single way for people to access public services.
“This saves taxpayers time and money, while helping us reduce fraud and provide a more efficient and effective service.”
The government emphasized that face-to-face services will continue to be offered to those who wish to use them, and support will be provided to those with “low digital skills”.