- EasyJet has tweeted angry passengers for letting them stay in below-average hotels after their flights were cancelled.
- The leaflet said she slept on the floor “because of a hanging ceiling fan that cannot be turned off without injury.”
- The UK-based low-cost carrier canceled 1,700 flights between July and September, according to Reuters.
Disgruntled passengers stranded after a low-cost airline’s flight cancellation are blowing up the ‘unpleasant’ hotel the airline has put them in.
British low-cost airline EasyJet has canceled about 1,700 of its 90,000 flights scheduled for the rest of July and August, mostly from London’s Gatwick airport. Reuters reported on Monday.
Airlines blamed disruptions to air traffic control across the continent for the cancellations, according to the report.
And soon, angry passengers began tweeting about their disappointing experience booking a hotel the airline deemed substandard.
Shared by Twitter user @angeldelight28 picture She said in her hotel room that EasyJet had accommodated her after her flight to Liverpool was canceled and she was stranded in Larnaca, Cyprus. Her photos showed a plain hotel room with unidentifiable stains on the patio and bathroom floors.
A passenger named Claire on Twitter Tweeted on Monday: “The hotel I stayed in was the worst!! One star for that. I arrived at 2am and couldn’t sleep at all. There were cockroaches, the room was filthy and the bed was horrible. This is a waste of money. It’s not an attitude towards paying customers.”
— Claire (@angeldelight28) July 9, 2023
At the time of press easyJet website We found that the cost of a round-trip trip between Larnaca and Liverpool in July and August is about $450-$650.
Another passenger, Zoe Wright, tweeted Tuesday through her account @zoewrightfcipd. “Thank you for canceling tonight’s flight home from Lanzarote and allowing me to check into the most uncomfortable and dangerous hotel on the island near midnight…I have to go to sleep.” A ceiling fan hangs. So please fall to the floor because you can’t stop without getting hurt. ”
— Zoe Wright (@zoewrightfcipd) July 10, 2023
Insiders were unable to independently verify both claims.
Passenger Mark Buntin told the daily mail A report released Wednesday said he spent about £350 (about $450) for a three-hour taxi ride from Bristol to Luton to catch an alternative flight after the first flight to Dalaman, Turkey, was cancelled. said to have spent
An easyJet spokesperson told Insiders in an email on Thursday that the airline is working with hotel providers to secure overnight accommodation and meals for customers in need.
“We are disappointed that this accommodation fell short of the standards expected of these customers, and as such, we are reviewing this matter with our hotel provider in light of their feedback,” the spokesperson said. .
Airlines told skynews A report on Monday attributed the flight cancellations to strikes by European air traffic controllers and the effects of airspace closures due to the Russian-Ukrainian war. According to the British Civil Aviation AuthorityAirlines are legally obligated to offer passengers the option of a refund or an alternative flight in the event of a flight cancellation.
in 2022 annual reporteasyJet said it will fly 69.7 million passengers in 2022, up from 20.4 million in 2021, mainly from London’s Gatwick and Amsterdam’s Schiphol airports.
According to Insider, last year was a period of unprecedented travel disruption as airlines struggled to adapt to increased post-pandemic demand. Insider Hannah Toy reported on the experiences of travelers whose life events – including funerals, weddings and honeymoons – were delayed due to the pandemic but were ruined by flight cancellations and delays last year.