- Reservation site OpenTable will no longer allow users to post anonymous reviews.
- The move comes a month after career site Glassdoor began requiring real names to use its service.
- In both cases, the companies say the identification improves the reliability of their services.
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Anonymity has long been one of the best and worst things about the Internet.
Now, restaurant reservation service OpenTable has determined that the benefits of anonymous posting do not outweigh the costs.
The company told Business Insider it will no longer support posting anonymous reviews and will require diners to include their first name and their chosen OpenTable profile image in their comments.
OpenTable also withdraws previous plans, first reported by technology news site peepee computer Doing so last week would have removed the anonymity of past reviews posted on the platform.
In a statement Sunday, the company said it was “refining our restaurant review program after receiving feedback from our diner community and in line with our continued commitment to trusted reviews.” “To increase transparency, we are ending support for anonymous restaurant reviews on a going forward basis only. This change is expected to take effect later this year.”
The reported policy change comes one month later. wired Job site Glassdoor has discovered that it has started requiring users to enter their real names to authenticate their accounts. However, the option to post anonymous content to the company’s service remains.
“We will use your real name and email address for verification only, to make sure everyone is who they are. After that, your privacy takes precedence,” she told Glassdoor. To tell It’s on the FAQ page.
One Reddit user was quick to dismiss concerns about OpenTable’s changes, saying, “This is how King Tuttle, Emperor Nero, and Kim Jong-un end up on the reservation list. Customers will outsmart this in no time.”
Updated: April 15, 2024 — This article has been updated to reflect OpenTable’s adjustments following feedback on policies reported last week regarding previously anonymous reviews.