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Most people are using AI at work, whether their bosses know it or not. Meanwhile, company leaders are simultaneously looking for non-technical talent with AI skills.
New joint report from LinkedIn and its parent company Microsoft Released on Wednesday The near-paradoxical state of AI in the workplace, with employees using AI tools sparingly and employers largely seeking candidates with those skills without investing in in-house training or tools. I made it clear.
The survey is based on a survey conducted by Microsoft among its Fortune 500 customers, with responses from 31,000 people in 31 countries between February and March, adding an employer dimension to the survey.
Research shows that company leaders overwhelmingly favor job candidates with AI skills, even non-technical talent who can use generative AI like ChatGPT.
The report found that 66% of leaders said they would not hire someone without AI skills, and 71% were more likely to hire a junior candidate with AI skills than an experienced candidate without AI skills. is said to be high.
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Despite the demand for AI knowledge, employers are less likely to provide AI training to employees (39%) or invest in AI tools (45%).
Regardless of whether their employers provide training or not, more employees than ever are adopting AI tools and reaping the productivity benefits, despite fear of losing their jobs to technology.
Three out of four knowledge workers, defined in the study as desk-based employees, are using AI to assist with their work at work. 90% of these respondents reported that the main reason for using AI was to save time.
Almost half (46%) of the group using AI recently started using it within the past six months, and the majority (78%) have used AI tools at work “without guidance or permission from above.” I’m using.
This “bring your own AI” approach is even higher in small and medium-sized businesses, with 80% of employees using AI discreetly without permission from upper management.
This trend holds true across generations. 73% of baby boomers and 85% of Gen Z reported using AI tools not provided by their company.
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At the same time, nearly half (45%) of employees said they were worried that AI would replace their jobs.
Companies like the $7 billion buy now, pay later Klarna have suggested that AI will take over the responsibilities of laid-off workers. Klarna said in February that its AI chatbot was “doing the work of 700 full-time people.” [customer service] Agent. ”
Despite fears that AI will replace them, the reason employees are turning to AI tools may be because they are dealing with higher workloads. The majority (68%) of those surveyed in the report said they were finding it difficult to keep up with the amount of work they had to do. Almost half (46%) report feeling burnt out.
“The data is clear: people are overwhelmed with digital debt, under pressure at work, and are turning to AI for relief,” the report says. “The opportunity for all leaders is to translate this momentum into ROI.”