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microsoft has learned that CNBC plans to release software to help large companies create their own chatbots similar to ChatGPT.
Two months after startup OpenAI released ChatGPT to the public, it became a hit, wowing people with its ability to spew out comments on different topics and in different styles. UBS analysts said last week that the video-sharing app he plans to reach his 100 million monthly active users sooner than TikTok.
Microsoft tries to grab attention in a number of ways. The company provides the cloud computing backend for his ChatGPT, and Microsoft announced in January that it had invested billions in OpenAI. Microsoft is also working to incorporate OpenAI technology into its products. On Tuesday, Microsoft announced that it is powering its search engine Bing and internet browser Edge with technology like his ChatGPT.
Additionally, Microsoft plans to release technology for businesses, schools and governments to use ChatGPT to create their own bots, the person briefed on the matter said, discussing undisclosed plans. He sometimes spoke on condition of anonymity. Microsoft envisions helping customers launch new chatbots or improve existing chatbots with new technology, and provides responses used by call center agents during customer service conversations. The person said it could be suggested.
The artificial intelligence model underlying ChatGPT has not been trained on recent information, so it currently cannot provide substantive answers about what happened in 2021 and beyond. But Microsoft intends to include the latest information in chatbots launched on its ChatGPT service for businesses, the person said.
The service should also provide citations to specific resources, similar to the new Bing and Edge, officials said. (The current public version of ChatGPT does not cite sources.)
ChatGPT wasn’t cheap for OpenAI to operate. CEO Sam Altman said a single chat probably costs “single-digit cents.” Tweets in December, suggests that it could cost millions of dollars to serve chat to 100 million people a month. Like any cloud infrastructure provider, Microsoft cares about their customers’ spending and may not want their services to cost them more than they imagined. To that end, the tech company plans to give customers tools to estimate and limit their spending, the people said.
Microsoft is also looking into allowing enterprise customers to see customized messages before interacting with chatbots. This is similar to how the new Bing displays a welcome screen that tells you it can answer complex questions and provide information.
Additionally, Microsoft wants to provide a way for customers to upload their own data to improve the chatbot’s voice, and will allow customers to replace the Microsoft and OpenAI branding, the person said. rice field.
Microsoft did not immediately respond to a request for comment.
Meanwhile, its biggest rival, Google, is pursuing similar plans using its own technology.Monday, Google Parents alphabet .
clock: Google asks employees to test potential ChatGPT competitors